Viktoria Pammer-Schindler


Web Presence:

Research – Computer-mediated Knowledge Work

I have carried out research on: technology-enhanced Learning, e-learning, educational technology, reflection, semantic technologies, ubiquitous computing technologies as innovative means of interacting with computers, computer-mediated knowledge work and decision making, human-computer interaction, information systems/business informatics, knowledge management, data-driven business, technology-driven innovation

I am interested understanding and designing for knowledge-intensive and data-driven business from the perspectives of business models, technology-enhanced organisational learning, and knowledge management; and in iteratively co-developing technology in parallel to work practice, business processes, and business models together with relevant stakeholders.

  • Technology-Enhanced Learning: Learning is an integral part of knowledge work – both professionals and knowledge-intensive organisations need to continuously learn in order to be successful. I understand learning broadly as a change in knowledge or skills/processes. I have worked on designing computer support for informal learning – without predefined curriculum or teacher. I have been working in the EU projects APOSDLE with Stefanie Lindstaedt, Luciano Serafini, Chiara Ghidini, Marco Rospocher, Tobias Ley and Barbara Kump, and in MIRROR (rated an excellent project) with Michael Prilla, Birgit Krogstie and Angela Fessl and many others on these topics. I have extended my research on technology-enhanced learning in the EU H2020 project MoreGrasp, where I worked on games that help spinal cord injury patients learn to use a complex interactive system (Master thesis of Christofer Öjeling and collaboration with Granit Luzhnica and Eduardo Veas, see Luzhnica et al., 2016). In H2020 MOVING, I try to understand the role of searching for knowledge work, and to design reflection interventions that help users reflect and adapt their search strategies within their work together with Angela Fessl and Stefan Thalmann.
  • Data-Driven Business Models: Data Analytics are now a “game changing” technology. Global giants like Amazon or Uber have disrupted whole industry sectors with data-driven business models. But what are patterns of creating value from (big) data analytics for other companies or organisations? How are data analytics technologies changing work processes and business processes? I am now pushing this topic in the context of my area at the Know-Center.
  • Ubiquitous Working and Ubiquitous Technologies for Knowledge Work: Currently, ubiquitous computing (ubicomp) technologies stand in the center of my research interests. As key gateways to the world of digital information and communication, ubicomp technologies enable working and learning in times and places where this was previously impossible. I am interested in exploring what has changed due to affordances of ubicomp technologies, and re-thinking and developing new interaction concepts. In parallel to this, I am interested in working at different times and different places – ubiquitous working. Within the Austrian national project LiTech, I am interested in innovative interaction in largely automated production lines (see a few first screenshots in this slideshare presentation).

Relevant research communities: Technology-enhanced learning, human-computer interaction, knowledge management, information systems, technology and innovation.

List of Publications

My h-index according to Google Scholar is 16.

This is my full CV.


If you are interested in doing a bachelor thesis, master project, or master thesis with me, please contact me. The topics are along my above research interests.

You should be interested in technologies in the context of human activities, and in organisational context.


Ongoing Theses:


  • Carla Barreiros (co-supervision with Eduardo Veas)
  • Granit Luzhnica (co-supervision with Eduardo Veas)


  • Anna Weber – Location-based private and shared sensing using the example of urban mood tracking
  • Jörg Simon – Gesture detection with a SmartGlove or with wrist-worn inertia sensors
  • Andreas Müller – Learning in online communities in the case of StarCraft

Closed Theses:


  • Angela Fessl


  • Dominik Widnig, 2017 – Geo Heroes – a location based mixed reality game
  • Sabine Lukas, 2017 – Prozessoptimierung auf Basis eines Multi-Level Management Systems für Waldbrandszenarien
  • Armin Köfler, 2017 – Verbesserung des Lagebewusstseins und der Maßnahmenergreifung bei der Sicherung von Großveranstaltungen
  • PhD – Angela Fessl, 2016 – In-App Reflection Guidance at Work
  • Markus Perndorfer, 2015 – Detecting social interactions via mobile sensing [pdf in TUGOnline]. Download the (anonymised) mobile phone sensing data that Markus collected as part of his master thesis [dataset].
  • Martin Daum, 2015 – Locating lost items using pedestrian dead reckoning on smartphones [pdf in TUGOnline].


Current Lectures:

In the past, I gave the following courses: